INTRODUCTION

Evergreen Community Inc., established in August 2012, is a non-profit organization. The primary aim is to provide aged care services for people aged over 65 and above, from different cultural background and with function limitations. We developed a wide range of activities that are tailored to the special needs and physical conditions of the elderly people in order to promote the Australia’s “living longer, living better” ageing policy. At the current stage, more than 700 elderly and disabled people around Brisbane areas are registered for our services. We wish every clients would feel happy and welcomed during their time at Evergreen Community Inc.

 

PROGRAM AND SERVICES

A： Wide range of activities are provided:

·         Enhance physical fitness and disease prevention activities: Joint exercise, Tai Chi, Dance Classes, Health Seminar

·         Improve self-confident and leisure activities: Beginner English Class, Basic Computer Class, Singing Group, Playing     Games

·         Brain training exercises that may delay memory deterioration: Art and Craft, Flower Arrangements, Origami, Mahjong, Playing Cards, Bingo

·         Social group activities：Birthday Party Celebration, Outings, Festival Lunches, Yum Cha, Community News Reading, Dance ball

I: Weekly Activities schedule as follow:

TIME

MON

TUE

WED

THU

FRI

9:30 am – 11:30am

 

 

 

1:30pm – 3:30pm

Singing Class

 

 

 

 

Intermediate English Class

 

 

English Class – Beginning

Ballroom Dance and Aerobic Dance Class

 

Smart Phone and iPad Class

English

Class

 

 

 

Calligraphy

& Drawing

Class

1st Friday: Birthday Party

2nd Friday: Health Talk, Joint Exercise, Bingo Game and Yum Cha

3rd Friday: Outing

Last Friday: Evergreen Community Service Day

l  Mon Tue Wed Thu Activity Location：2 Woodsiana St Robertson 4109

l  Dance Class, Fri Avtivity Location：Sunnybank Community Hall      121 Lister Street Sunnybank QLD

l  Phone： 3219 6086 English/Cantonese             3171 9797 Mandarin

 

 

Ⅱ: Regular Activities schedule as follow:

Month

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

 

Activity

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Birthday

outing

Festival

 

Text Box: Australian Day

 

Chinese New Year

 

Easter

Day

Mother’s Day

 

 

Mid-autumn Festival

Senior’s Day

 

 

Christmas Day

 
                               

B: Services we provide at the moment:

·         Centre Based Day Care

·         Transport Service (Medical Appointment, Social Activities)

·         Fortnightly Shopping Group

·         Domestic Assistant ( General house cleaning)

·         Free books and DVD to borrow

 

 

C: Services we are planning to provide in the future:

·         Personal Care: Eating, Bathing, Toileting, Dressing, Grooming, Getting in and out of bed and Moving around the house.

·         Social Support Visiting Services: telephone based monitoring services and assisting the person with shopping and other related activities

·         Client Care Coordination: Implement the care plan; liaison within, or other service providers; monitoring and reviewing the care plan or service plan.

·         Home Modifications: Grab and shower rails; appropriate tap sets; hand rails; raps and other mobility aids; installation of emergency alarms and other safety aids and other minor renovation

·         Support services: provision of meals, occasional care and referral services

·        

 

 

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Our Service

A：Currently we are providing a wide range of activities for the elderly community:

1.      Enhance physical fitness and disease prevention activities：

·         Joint Exercise ；

·         Tai Chi ；

·         Dance Classes;

·          Health Seminar

2.      Improve self-confident and leisure activities：

·         Beginner English Class;

·         Basic Computer Class ;

·         Singing Group ;

Evergreen Service Fee

Evergreen Service Fee

This fee from 1st April 2018

Transport Service

From $5.00

The distance (Kilometre, km) is calculated from the client’s home to the destination (by given 1-2 day(s) notice):

·         Within 5km, each service (include depart and return) is $5.00 per person;          

·         Within 10km, each service (include depart and return) is $8.00 per person;

·         Within 15km, each service (include depart and return) is $12.00 per person;

·         Beyond 15km, every km charge extra $0.8;

·         For carer, charge half of full price;

Group Shopping

$6.00--$8.00

1.       Shopping in Sunnybank and nearby areas, a fee of $6 will be applied per person;

2.       Shopping in China town, Inala Plaza, Logan, a fee of $8.00 will be applied per person

3.       The group shopping time is 3 hours.

Social Support Individual

$5/per hour

Accompanied client to do shopping, and other related activities. Every hour is $5. Client must make appointment to check for availability by given 1-2 day(s) notice.

Social Activity

 

1.       Birthday Party and Celebration: $15.00-30.00 (Depends on the restaurant);

2.       Outing: $15.00-$30.00 (It varies with the location and lunch, and the outing details will be given one month before the day of outing);

3.       For attending the social activities, a fee of $4.00 will be applied per person;

4.       No costs for supporting community activities.

Remark: Cancellation notice must be given one day before the service date.  Failure to do this, charge will be applied.

 

Privacy and Confidentiality

Policy statement:

Evergreen is committed to protecting your privacy in an open and transparent way in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and all applicable Queensland privacy legislation (Privacy Laws). This policy statement sets out how Evergreen collects, uses, discloses, stores and disposes of personal information in accordance with our legal obligations.

Procedures:

Collection of client information:

The initial assessment of a client and any follow-up or reviews should take place in a place which provides privacy and confidentiality.

The assessment and reviews should be between the Case Manager and the client, and with the client’s consent, his/her legal guardian or advocate only.

The client has the right to withhold information for privacy reasons.

The only information collected about a client will be information necessary to assess the need for a service and to provide the service.

Storage of client information:

Information regarding clients will be stored in a filing cabinet which is kept locked when the office is unattended. This information is only accessible to the Coordinator, the Case Manager and the Administrative Support Officer (for maintaining files)

Use of client information:

The information held by the Evergreen Community Inc. about a client will only be used solely for the purpose of providing a service to the client.

Disclose of client information

Disclosure of client information must have prior informed consent from client, including referral to other agencies, research or access to file by students on placement. Consent for release of personal information form is available consent purposes.

The client, his/her legal guardian or authorized advocate has the right to access personal information upon request.

Under special circumstances, the Evergreen Community Inc. may be required by law to disclose client information.

All staff of Evergreen Community Inc. must abide by the policy of privacy and confidentiality. Without the consent from the client, no client information should be discussed, disclosed or supplied to a third party.

Training

All staff will be trained to ensure they are aware of and understand the policy on privacy and confidentiality.